Where is Lost in the Reads?

We're an independent bookshop in Kings Chase Shopping Centre, Kingswood, Bristol (BS15 8LP), serving Kingswood, Hanham, Staple Hill, Emersons Green and the surrounding areas.

Do I need to book in advance?

Yes — all our events are booked through our online box office. Spaces are deliberately limited, and popular sessions like children's storytimes and author nights often sell out, so we recommend booking ahead rather than turning up on the day.

How much do your events cost?

Children's and family events are ticketed from £3. Author events are ticketed, usually with the option to add the author's book when you book. Our book clubs run on a £3/month membership.

What ages are your children's events for?

We run two strands — gentle sessions for babies and toddlers, and bigger adventures for children aged 6 and up. Each event listing says exactly who it's designed for.

How long do events last?

Most events run between one hour and 90 minutes.

Do I need to have read the book before an author event?

Not at all. Author nights are about hearing the story behind the book and meeting the writer — come whether you've read it or not. You can add the book to your booking if you'd like a signed copy.

Do you run events for adults too?

Yes — alongside our family events, we host author evenings and two monthly book clubs (Romance and Romantasy/Fantasy) for grown-up readers.

Refund policy

In-Store Returns Policy

We hope you love your purchase from Lost in the Reads! However, if you change your mind, we are happy to offer store credit in the form of a Lost in the Reads voucher.

Returns must:
- Be made within 14 days of purchase
- Include proof of purchase
- Be unused, unread and in their original, resalable condition

We do not offer cash or card refunds for change-of-mind returns made in store. Any accepted return will be issued as a store voucher to the value of the returned item.
This policy does not affect your statutory rights. If an item is faulty, damaged or not as
described, please speak to a member of our team.

Online Returns Policy

We hope you love your order from Lost in the Reads! If you change your mind, you have 14 days from receiving your order to let us know that you would like to return it.
Once you have notified us, you have a further 14 days to return the item(s) to us.

Change of Mind Returns

Books and other products should be returned in their original, resalable condition.
Customers are responsible for the cost of return postage for change-of-mind returns. We recommend using a tracked service, as returned items remain your responsibility until they reach us.
Once your return has been received, your refund will be processed to your original payment method in accordance with your statutory rights.

Damaged, Faulty or Incorrect Items

If your order arrives damaged, faulty or you have received the wrong item, please contact us as soon as possible so we can put things right.
Please do not return a damaged, faulty or incorrect item before contacting us, as we may be able to resolve the issue without you paying return postage.

Please Note
We may make a deduction from your refund if an item has been handled beyond what would reasonably be necessary to inspect it and this has reduced its value.
Your statutory rights are not affected.

Lost in the Reads
Unit 6, Kings Chase Shopping Centre
Regent Street, Kingswood
Bristol BS15 8LP